Most common questions

Most popular questions

General

Customization

Shipping & Delivery

  • Stock products: usually ship within 5~7 business days

    Cutom orders: production typically takes 10~15 days, plus shipping time (depends on your location)

  • Yes, we ship worldwide. We also offer warehouse options in the U.S. and Europe for faster delivery.

Payment & Returns

  • We only accept PayPal.

    For stock items, place your order and we'll contact you if a separate shipping fee applies; For custom orders, the online payment covers only the sample. Final production and shipping costs must be paid separately-please contact us for details.

  • If you receive damaged or incorrect items, please contact us with 7 days. We will offer a replacement or refund based on the situation.

Support